Clearer checks. Safer care.
PawTrack keeps the important details around a care request in one place, so Pet Parents and Pet Professionals can understand who they are dealing with, what has been agreed and what happens next.
A clear trail from request to review.
- Before careIdentity and required documents are reviewed before a Professional appears on PawTrack.
- When agreedThe pet, service, time, price and booking state stay with the appointment.
- After careA review can only be left after the PawTrack appointment is completed.
For Pet Parents.
You can make a more informed choice before asking someone to care for your pet.
- Compare experience, availability and completed checks.
- Share your pet’s species, routine, needs and preferences through their profile.
- See the Professional’s price, PawTrack Service Fee and total before sending a request.
- Keep messages and the current booking state connected to the appointment.
For Pet Professionals.
You receive the context needed to decide whether the care request is right for your practice.
- Show the species, services, prices and times you choose to offer.
- Read the pet’s profile and care request before accepting or declining.
- Keep agreed details and messages with the appointment.
- Build feedback from care that was genuinely arranged and completed through PawTrack.
What stays with the appointment.
A clearer record helps both people return to the same information instead of relying on memory or scattered messages.
The selected service, proposed time and the pet information shared for that request.
Conversation about the appointment stays alongside the request, making changes easier to follow.
The Professional’s price, PawTrack Service Fee, total and current payment position are shown separately.
Both sides can see whether the request is waiting, accepted, declined or completed.
Feedback is connected to the completed PawTrack appointment that made it possible.
No completed PawTrack appointment, no review.
Reviews are not open comments. A Pet Parent can only leave feedback after care arranged through PawTrack has been marked as completed.
Clear records still leave room for judgement.
Checks, shared information, itemised costs, booking states and appointment-linked reviews.
Which Pet Professional appears suitable for their pet, and whether to send a care request.
Which species and services they offer, when they work, their prices and whether to accept a request.
Straight answers.
Can someone leave a review without a PawTrack appointment?
No. The appointment must have been arranged through PawTrack and marked as completed before a review can be left.
What is reviewed before a Professional appears?
PawTrack reviews identity and the required documents before the Professional’s profile can appear.
Does a completed check mean a Professional suits every pet?
No. Checks are one part of the decision. Pet Parents should also compare the Professional’s experience, species, services and availability against their pet’s needs.
Can a Professional decline a request?
Yes. The Professional can read the pet’s details and care request before deciding whether to accept.